Cancellation policy

You have the right to cancel the contract without giving reasons within 14 (fourteen) days. The cancellation period amounts to 14 (fourteen) days from the day you or one of you named third party, who is not the carrier, receive and accept the delivered goods.

To execute your cancellation right you have to inform us "BuyMir“ Online-Shop für asiatisches Kunsthandwerk, Helmstr. 11/12, 10827 Berlin, e-mail: info-web@buymir.de, telephon: 0162 939 8754, about your decision to revoke the contract with a definite declaration. This declaration can be sent by e-mail, letter or sms. You can use the concact link on our website to do so.
To ensure your cancellation right you have to send out the notification within the 14 days period.
Consequences of the cancellation
If you cancel the contract we (BuyMir) have to refund all payments that we received from you concerning the cancelled contract including shipping fees (excluding additional costs that come up if you choose a different way of shipment than listed above) within 14 days after receiving your declaration of cancellation.
In no case we will charge you for the refund. We are allowed to refuse the refund until retrieving the goods.
You have to return the goods immediatly or not later than 14 days after the day you informed us about your desire to return them.
The period of time is preserved if you dispatch the goods before the end of the period.
You carry the shipping fees of the return if the received goods matches the order.
You only have to come up for potential loss of value if it is not possible to affiliate the loss of value to an interaction with the purpose of verifying the condition, quality or functionality of the good(s).

Online Dispute Resolution in accordance with Article 14, Section 1 of ODR-VO:.. The European Commission provides a platform for online dispute resolution (OS) willing to see under http://ec.europa.eu/consumers/odr/.  We participate in the dispute resolution procedure. You will find a list of contacts under https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.adr.show.